07921 154 861 contact@serene-baby.com Monday - Friday 9am - 6pm

Terms and Conditions

Booking
The full amount is payable at the time of booking a course or workshop to confirm a place. Booking forms must be completed by parents/carers attending any Serene Baby course and emailed with the signed terms and conditions before the start of the course. It is the responsibility of the parent/carer to inform the instructor of any changes to the consent form on a weekly basis.  Payments are made via PayPal.

Cancellation
If you cancel a pre-booked course or workshop giving 2 or more weeks’ notice of the start of the course or workshop, a full refund will be given.

Cancellation within 2 weeks of the course start date or withdrawing during a course is classed as a cancellation and no refund will be given for remaining classes. I reserve the right to cancel a course/workshop if there is a problem with the venue or the class size. In the event of cancellation made by Serene Baby, a full refund will be given.

Absence due to sickness
Refunds/discounts are not given for sessions missed within a course due to sickness. We can however arrange for you to attend the next available course that has spaces, so that you can catch up on any missed classes.

Photographs
Photographs will only be taken of you and your baby if you have agreed by signing the consent below. Any photographs taken in the classes will be used for advertising and marketing purposes only. We will never take photographs of your baby during massage when they are naked, only when they are wearing a nappy and/or clothes and only if you have given your consent. Parents are permitted to take photographs of their child but only their child during classes.

Other
Your contact information and family details will not be shared with any third parties. I reserve the right to update fees and terms and conditions in the future.